The purchaser has the right to withdraw from the purchase of his or her product without giving any reasons whatsoever within a period of 14 calendar days after delivery, i.e. the day on which the purchaser or a third person designated by the purchaser, who is not the transporter, physically receives the object in his or her possession.

Notification of return

The purchaser must notify Optiek Lammerant in writing of the fact that he or she wishes to withdraw from his or her purchase. To do so, you can use the electronic withdrawal form that you will find below the text. You will also find the form in the footer of the Optiek Lammerant website, as well as in your order confirmation. This document may be sent to Optiek Lammerant by ordinary post or by email.

The validity of the withdrawal is confirmed to the purchaser as soon as Optiek Lammerant receives said withdrawal.

The purchaser must return the product to Optiek Lammerant at the following address through bpost or hand it in at the Optiek Lammerant shop without delay but, in any event, no later than within 14 calendar days after the day on which he or she notified Optiek Lammerant of his or her decision to withdraw from the agreement:

Optiek Lammerant

Gaversesteenweg 44

9800 Deinze (Belgium)

If the purchaser uses this right of withdrawal, Optiek Lammerant shall refund the purchase price paid. The payment shall be refunded by the same means of payment as the purchaser used to make the payment.

The purchaser shall be liable for the costs accompanying the return of the products.

Terms return

If the returned products are damaged or have devalued, Optiek Lammerant reserves the right to hold the purchaser liable and to claim compensation for damages for any damage or devaluation attributable to the purchaser.

Only products in their original packaging and accompanied by all the accessories and appurtenances, as well as by the invoice or the proof of purchase shall be taken back. The following shall not be taken back under any circumstance:

  • used, soiled, damaged or incomplete items;
  • items from which the label has been removed;
  • items that were custom-made for the customer or goods that were manufactured according to the customer’s specifications = personalised items.

Download the withdrawal form here